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How Many Homeowner Insurance Quotes Do I Need To Save Money?
Homeowner insurance quotes can vary in the amount they cost you based on a variety of factors – many that you can control. There are of course some variables that are common among all house insurance policies. They include the size of your house in total ...
Saving Money -- Here's How
Money -- now there's a subject to pique anyone's interest. Most of us are concerned about (1) earning money, (2) saving money, (3) ensuring ROI (Return on Investment) of our money, and/or (4) simply getting out of debt. With more Americans filing for ...
When borrowing money is profitable
If you save money, the money will save you The problem with most people's finances today is that they are not getting enough income to satisfy there needs and wants. People are naturally going to buy things they want even if it means spending more than ...
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No matter what you do, there will come a time when a customer will ask for a refund for some reason or another. Do you give it to them?
That depends. If you have an unconditional money back guarantee, there's no question. Refund the money -- no questions asked. What if you have no stated guarantee? What would you do? How would you proceed?
Your best course of action will normally be to go ahead and negotiate a refund. Perhaps it won't be a full refund, but one that both you and your customer feel comfortable with. The time and effort you would invest to argue over it is most often not worth it. Consider this:
- Determine how much one hour of your time is worth.
- Determine how many hours you've spent
dealing with this person.
- Do the math.
- Compare your total with the price the customer paid. Is it worth it?
You'll spend tons more "money" in your wasted time and effort. Neither of you will walk away happy. And don't forget that unhappy customers are the most vocal about the treatment they received.
Listen carefully to the feedback the customer provides you and chalk it up to a business lesson.
Denise O'Berry helps small business owners identify and execute the steps necessary to grow their business. Find out more at http://www.targetreferrals.com
denise@whatspossible.com
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