|
| |
Basic Home Loan Terms Explained
The wonderful world of home buying can sometimes overwhelm the first time homebuyer. They are inundated with information riddled with terms of art. ARMS, points, interest rates, good faith estimates, pay-downs, lock-in dates, so on and so forth. Though ...
Beating Taxes & Inflation
Beating Taxes & InflationByWilliam CateMore dollars that buy less means that you will go broke in the future. Most people with money have taken this investment path with part or all of their disposable income. Inflation, which has run about 6% per ...
The Most Overlooked Way To Legally Decrease Taxes In 2005
By Tim Merrell, the Dental Guycopyright 05-2005I rushed upstairs dodging the toys, two small children and a border collie. I grabbed the phone just before the answer machine kicked on. “Do you know how much I had to pay IRS this year?” was the question. ...
|
|
|
|
| |
Even trained coaches, I believe, do too much pro-bono work. Why? They say that they need to practice, but the bottom line, IMO, is that they don't value their gifts.
What can you say to people who 1) ask outright for free information, or 2) want to "pick your brain"
or 3) just start talking to you about something, and you realize that they're trying to "borrow" your valuable resources without becoming a client? Here are some ideas. Try them on to see which ones "fit"
you best.
23 things to say when someone asks you - a service business owner – for free information!
1.My charge for an initial consultation is "x."
If we turn out to be a good match, and you hire me, I'll apply 1/2 of "x" towards your commitment.
2.I'm happy to give you 5 minutes or less of free
time, however, most issues are more quickly & effectively resolved in an undisturbed session(s).
May we schedule a meeting so I can give you my undivided attention?
3.If someone is very persistent, whip out a
stopwatch & say "For $2 a minute I'd be happy to go into this now. May I start the clock & do you prefer to pay with cash or check?"
4.What I can do is refer you to a free resource
on "_______."
5.I do work with two pro-bono clients, who are in
desperate need financially. I'll take your card and add you to the waiting list.
6.Yes, I do work with clients on "name the
issue." Would you like to set up a consultation?
7.That will cost "x" per hour.
8.There's a lot I can do for you that's similar
to the work I did for "xyz" client. Would you like to get together and build a marketing plan? (And then charge for those services.)
9.Well, I'd love to suggest something; however,
my fees are "xxx" per hour.
10.Are you looking to hire me?
11.Are you looking to hire _____? Well, I'd love
to talk to you about that; my fees are "x" per hour."
12.You may call me for a 15-minute talk, very
focused, on that issue.
13."Well, the answer to that question depends"
and then spend a few minutes explaining some of the options and considerations. For example, I may explain that the best way to identify the "solution" is to work backward from the desired end result and process. That provides a natural lead-in to: "If I were to work with you on this project, here's how we would do it..."
14.Sorry, I can't answer that unless you pay my
fee (or hire me).
15.A complete answer to your question is going to
take more than 15 minutes over the phone. Would you like me to send you a proposal on this?
16.I have really enjoyed talking with you and
would like to help more. May I send you one of my brochures and a rate card?
17.Do you have a time line and/or budget in mind
for solving this problem?
18.Have you looked at cost estimates from others
who would like to help you solve this problem or complete this project?
19.It's not a good time for
me to begin a session
right this minute. Would you like to briefly discuss session times and fees?
20.Are you seeking generic free information on
"the topic" or to work with a "your profession here" to address your specific situation? [If I have a free resource, I'll ask for their email address and send it to them.]
21.I provide a general 3-4 sentence overview of
how I would address their concern with them. Then I say that I've found that the sorting of the information available and subsequent application of that information is so specific to each individual that I always recommend hiring a "your profession here" for getting that one project completed.
22.Well what I can offer you on that subject is
an ebook (CD, audio, etc) called ________. I’ll email you the link.
23.Refer them to these "free" or "almost free"
resources:
ØThe library has books/tapes/audios/CD/reference
librarians.
ØTo an outsider, your local SBA and SCORE Offices
"look" free. They're really not "free" either.
Their classes "cost $" and their advice is paid for by all of us as part of our taxes.
ØFind a professional who needs your services and
see about some sort of in-kind exchange or barter.
Again, this isn't totally free, as you do need to report it on your taxes, but in most cases, there isn't any money exchanged.
ØJoin lots of ezines by experts in the area
you're looking to learn about, but do it quickly while they are still free. And know that the 'best of the best' contain ads and affiliate programs, too.
Marcia Yudkin, Marketing Consultant, Speaker and Author says this in Marketing Minute:
http://www.yudkin.com/marksynd.htm
"You can head off a good portion of that from paying clients by settingdown in writing what your fees cover and do not cover. While you don't want to come off as some sort of dictator with a stringent rulebook, it helps to set forth guidelines for a productive relationship. For folks who are not yet clients, feel free to copy what I do. If I can answer a question in five minutes or less, I generally just go ahead and do so. If a question is more complicated than that, I reply, 'I couldn't do justice to your question without a consultation.
My consulting rates are ...' Prevent hassles by making expectations explicit!"
Remember, as a service business owner, part of what you "offer" clients and what they value from you is your knowledge and expertise. It's as much a part of your "services" as any tangible materials you produce. So make sure to treat it as such, and get compensated fairly! When you value your services, others will, too.
==============
With special thanks to members of the CoachU Alumni Helping Alumni List http://www.coachu.com/, Digital Eve Seattle and Freelance Seattle, www.freelance-seattle.net discussion lists for sending me their questions and observations, which contributed greatly to this article.
About the Author
© 2005 Elevating Your Business. Since 1998, Maria Marsala, a former Wall Street Trader, has worked with more than 1000 women (and men) who own service business to increase their profits, save time, and live rich, fulfilling lives. Visit www.ElevatingYourBusiness.com to request your 2 business reports and join our business building newsletter or forum.
|
|
|
|
|
|
 
Kansas City Star |
A better tax system means jobsKansas City StarBrownback has proposed significant reforms of the state's tax code — reforms that will lower tax rates significantly while converting the tax system into a flat tax with a small business accelerator. First, the pro-growth tax plan reduces the number ...and more » |
|
